Employee Assistance Program (EAP)

Your Gateway to Comprehensive Well-being

No matter what issues you or a family member are facing, your Employee Assistance Program (EAP), offered through Spring Health, is a turnkey first step to finding needed mental health support. Whether you’re looking to reduce stress and anxiety, improve sleep, strengthen relationships, or cope with life’s challenges, Spring Health can help — and it is available at no additional cost to all EnerSys employees and their immediate family members.

Confidentiality is Our Priority

All interactions with the EAP are voluntary and strictly confidential in accordance with federal and state laws. Your well-being is of utmost importance, and our commitment to privacy ensures a safe space for open and honest discussions.

Once you have used your employer-sponsored sessions, you can continue to see the same Spring Health provider. If you are on the EnerSys medical plan with Highmark BlueShield, all Spring Health providers are considered in-network. If you are not on the EnerSys medical plan, Spring Health can assist with submitting a claim to your health insurance or help you find an in-network provider.

EAP Services Include:

Fast Access to Provider Visits: Employees and their family members can typically see a high-quality provider within three days or less, with up to six (6) employer-sponsored therapy sessions each year. Two of those sessions may be used for medication management if needed.
Personalized Care Plans: A quick digital assessment screens for numerous mental health conditions and produces a customized care plan matched to the identified needs.
Licensed Care Navigators: Licensed mental health clinicians who explain assessment results, help identify resources, and provide emotional support. Appointments are unlimited and do not count toward your sponsored sessions.
Certified Coaches: Build better habits, navigate life transitions, and improve communication skills. Coaches specialize in personal development, professional development, health and wellness, and parenting. Teen Coaching is also available. Coaching is unlimited for employees and family members.
Digital Exercises: A library of on-demand exercises supporting mental wellness, stress and anxiety management, symptoms of burnout, sleep improvement, and mindfulness.
Work-Life Services: Expert guidance and resources to navigate legal or financial matters, child care, elder care, travel, household services, and more.

Spring Health can help with: relationship issues, anxiety, depression, excessive fears or worries, social withdrawal, difficulty coping with daily activities, suicidal thoughts, substance use, prolonged negative mood, difficulty focusing at work, grief and loss, adoption issues, domestic abuse, financial issues, childcare, eldercare, legal assistance, college planning, and parenting problems.

Highmark Associate Membership

Whether you’re enrolled in EnerSys medical coverage or not, all employees are Associate Members with Highmark through the EAP. With Associate Membership, you and your family have access to:

Your Employee Assistance Program, available at no cost to employees and their family members age 6 and older
Discounts on gym memberships, personalized weight loss, coaching, acupuncture, yoga, massage and more through Blue365

To register, visit myhighmark.com, where you can activate your account, schedule appointments, and get support at your convenience. You can also invite an eligible household member to use the EAP by sending them an invite with a unique link.

For individual support, call Spring Health at 1-844-931-4465:

Benefit questions or scheduling support, Monday – Friday, 8:00am – 11:00pm
Individual crisis support from a licensed clinician, 24/7